FAQ

  • Which products can I find in this webshop? In our webshop you will find an extensive range of luxury bathroom products, including bathroom furniture, showers, freestanding baths, taps, glass walls, mirrors and more.

  • Are the products authentic and of high quality? Yes, all our products have been carefully selected to ensure they are authentic and of the highest quality. We work with renowned brands and suppliers in the luxury bathroom industry in Europe.

  • Do you offer international shipping? Yes, we offer international shipping in the following countries: Belgium, Netherlands, Luxembourg, so customers worldwide can enjoy our luxury bathroom products. Shipping costs and delivery times may vary depending on the destination.

  • Are there any guarantees on the products? Yes, we offer warranties on all our products to ensure their quality and durability. The warranty period may differ per product.

  • Is there a return policy? We understand that things can sometimes go wrong or unwanted damage may occur. We have a returns policy in which you can find more information.

  • Can I get advice when choosing products? Certainly! Our customer service team is ready to help you make the right choices for your luxury bathroom. Please feel free to contact us for advice and recommendations.

  • Do you accept different payment methods? Yes, we accept various payment methods including Debit Cards, Credit Cards, PayPal and Bank Transfers. You can see the available payment methods during checkout.

  • Do you also offer installation services? no, we currently do not offer an installation service. Each product contains the necessary explanation and documents for you or your plumber to realize the installation.

  • Do you have a showroom? Our showroom is currently under renovation and will be ready by the end of 2024. We keep our stock in our main building, located at Rue des Rabots 49, 1480 Ittre.